Privacy Policy

No Place Like Home (“NPH,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at nphmarket.com, place an order, or interact with our SMS and email marketing.

Information We Collect

We may collect personal information you provide directly, such as your name, email address, phone number, billing and shipping address, and payment details. We also collect information automatically through cookies and similar technologies, including your IP address, browser type, device information, and browsing behavior.

How We Use Your Information

• Process and fulfill your orders, including shipping and returns.
• Communicate with you about your order, account, or customer service requests.
• Send marketing emails and SMS messages if you have opted in.
• Improve our Site, products, and customer experience.
• Comply with legal obligations and prevent fraud.

We Do Not Sell or Share Your Information

We do not sell, rent, or share your personal information — including your mobile opt-in and SMS consent data — with third parties for advertising purposes. This applies unconditionally to all personal information we collect, including your name, email address, phone number, and purchase history. Mobile opt-in information and SMS consent data are never shared with third parties or affiliates for marketing or advertising purposes under any circumstances.

Text Messaging (SMS)

If you choose to provide your phone number and opt in to SMS marketing, we may send you automated text messages about new drops, restocks, promotions, and order updates. Message and data rates may apply. Message frequency varies. You can opt out at any time by replying STOP. For help, reply HELP. Your information is shared with our SMS service provider solely to deliver messages on our behalf, and never for their own advertising or marketing purposes.

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze Site traffic, and understand where our visitors come from. You can manage cookie preferences through your browser settings.

Third-Party Services

We use Shopify to power our store and checkout, Klaviyo for email and SMS marketing, and analytics providers to understand Site performance. These services may collect data subject to their own privacy policies. We encourage you to review them.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Choices

You may update your account information, unsubscribe from marketing emails by clicking the link at the bottom of any email, or opt out of SMS by replying STOP. To request deletion of your personal information, contact us at the email below.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the “Last updated” date. We encourage you to review it periodically.

Contact Us

If you have questions about this Privacy Policy, please contact us at help@nphmarket.com.